Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences and how you use the site, so your next visit is faster and more useful to you.

Similar technologies such as web beacons, pixel tags, and local storage may also be used for comparable purposes. References to "cookies" in this policy include these similar technologies.

2. How We Use Cookies

FixMyGadgets uses cookies to:

• Keep you signed in to your account during a session.
• Remember your device category and service area preferences.
• Understand how visitors navigate and use our website (analytics).
• Measure the effectiveness of our marketing campaigns.
• Improve the security of our platform.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the platform to function correctly. Without them, services like sign-in, booking, and account management cannot be provided. You cannot opt out of these cookies.

• Session token: Keeps you authenticated during your visit.
• CSRF token: Protects form submissions from cross-site request forgery.
• Preference cookie: Stores your cookie consent choice.

3.2 Analytics Cookies

We use analytics tools to understand aggregate usage patterns. These cookies collect anonymised data about page visits, session duration, and device type. No personally identifiable information is collected by analytics cookies.

3.3 Functional Cookies

These cookies remember choices you make (such as your preferred service area or recently viewed device categories) to provide a more personalised experience. You can disable these but some features may not work as expected.

4. Third-Party Cookies

Some cookies on our platform are placed by third-party services we use, including:

• Analytics providers — to measure website traffic and behaviour in aggregate.
• Payment processors — to securely handle payment-related flows.

These third parties have their own privacy and cookie policies. We encourage you to review those policies for information on how they use cookies.

5. Cookie Duration

Cookies can be either:

• Session cookies: Temporary cookies that are deleted when you close your browser. Used for authentication tokens and form security.
• Persistent cookies: Remain on your device for a set period (up to 12 months). Used for remembering preferences and analytics.

6. Managing Cookies

You can control and manage cookies in the following ways:

• Browser settings: Most browsers allow you to refuse or delete cookies. Refer to your browser's help section for instructions on managing cookies.
• Opt-out tools: Some analytics providers offer opt-out browser add-ons. Check their websites for details.

Please note that disabling certain cookies may affect the functionality of our platform. Strictly necessary cookies cannot be disabled as they are required for the site to work.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. The "Last updated" date at the top of this page will always indicate when the most recent changes were made. We encourage you to check this page periodically.