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Investor Presentation | 2026

FixMyGadgets

An AI-first company building India's intelligent repair marketplace

We use AI to power every layer of the platform — from customer experience and technician matching to operations, development, and growth. Not AI as a feature. AI as the foundation.

Our Vision

Two goals. One connected ecosystem.

We're not just building a repair marketplace. We're building the platform where every gadget owner manages their devices — and every technician grows their business.

Primary Goal

Reach every gadget user

Every phone, laptop, AC, TV, fridge, and washing machine deserves a digital home. GadgetCloud is that home — a vault where users store specs, warranties, photos, service history, and documents for every device they own.

Photo-based onboardingSnap a photo — Fixo auto-fills device details via AI
Multi-photo & documentsUpload multiple photos, invoices, warranty cards per device
Lifetime service historyEvery repair tracked across all devices
AI repair tipsFixo suggests safe DIY fixes before booking a technician
WarrantyPhotosServiceHistoryRepairSellDocumentsPhonesLaptopsTVsACsFridgesWashingMachinesGadgetCloudEvery gadget. One vault. Lifetime value.
MobileExpert4.8LaptopPro4.9ACSpecialist4.7TVExpert4.6ApplianceTech4.8AppleCertified5.0FMGPlatform
Secondary Goal

Reach every technician

India has millions of skilled repair technicians working in isolation — no online presence, no reviews, no growth path. We give them a platform to connect with customers and provide quality service with minimal friction.

Zero-friction onboardingRegister, verify, set service area, start earning
Jobs come to themGeo-broadcast pushes relevant jobs to their phone
Public directory profileSEO-driven page with reviews, ratings, services
Business growth toolsAnalytics, payouts, availability calendar, franchise model

The flywheel: More users managing gadgets on GadgetCloud more repair demand more technicians join faster, better service more users trust the platform repeat

The Problem

India's $9 Bn gadget repair market has no technology layer — and zero intelligence

Zero Discovery

Customers rely on word-of-mouth or Google Maps listings with no verification, reviews, or pricing.

No Transparency

No upfront pricing, no status tracking, no communication channel between customer and technician.

No Intelligence Layer

No data-driven decisions. No predictive insights. Every interaction is manual, every workflow is linear.

Fragmented Supply

50L+ independent technicians with no digital presence, no booking system, no way to scale.

The Solution

An AI-native repair marketplace — not a marketplace with AI bolted on

AI-Powered Matching

Intelligent geo-broadcast with AI triage. Customer describes the issue — AI diagnoses the problem, identifies the device category, estimates urgency, and suggests nearby technicians.

AI Trust & Transparency

AI-driven quality scoring, automated follow-ups, intelligent appointment reminders, and predictive issue resolution.

AI-Native Platform

Fixo (our AI mascot) creates bookings conversationally, diagnoses issues from photos and text, suggests DIY repair tips, auto-fills forms from device photos — every layer is AI-augmented from day one.

AI-First Philosophy

AI Powers Every Layer

We don't use AI for one feature. We use AI tools to build, operate, and scale the entire company — from code to customer conversations.

Fixo — AI Assistant

Our AI mascot Fixo handles booking queries, creates repair bookings conversationally, suggests nearby technicians by pincode, provides DIY repair tips, and escalates to humans when needed — 24/7.

AI Diagnostics & Repair Tips

Fixo analyses issue descriptions and device photos to identify faults, estimate urgency and complexity, auto-fill booking forms, and suggest safe DIY repair tips — reducing unnecessary bookings and building trust.

AI Operations

Automated task scheduling, anomaly detection, health monitoring, and intelligent alerting — no manual oversight needed.

AI-Assisted Development

The entire platform is built using AI coding tools. Faster iteration, fewer bugs, and a codebase designed for AI collaboration.

AI Communications

Smart email templates, contextual notifications, and AI-generated customer updates that adapt tone and timing.

AI Marketing & Analytics

AI generates campaign content, subject lines, and audience segments. Pattern recognition across bookings, partner scoring, and demand forecasting per pincode.

Our thesis:The winning repair marketplace won't be the one with the most features — it'll be the one that uses AI to deliver 10x better experiences with 10x fewer people.

Market Opportunity

TAM

$0 Bn

Total India repair market

SAM

$0 Bn

Smartphones + laptops + appliances, T1-T2 cities

SOM

$0 Mn

Year-5 target, 10 cities, 2-3% capture

AI-powered efficiencyRight-to-repair movementSmartphone ubiquityAppliance boomWarranty expiry cliff
For Customers

One Place for All Your Gadgets

GadgetCloud is the digital vault for every device you own — manage repairs, warranties, documents, and sell your gadgets, all without re-entering a single detail.

GadgetCloud

A digital vault for every device you own. Snap a photo of your device or invoice — Fixo auto-fills specs, warranty, and purchase details. Store multiple photos, documents, and full service history.

One-Tap Repairs

Raise repair requests pre-filled from GadgetCloud. No re-entering brand, model, or issue. Just describe the problem and book.

Warranty & Guarantee

Track warranty periods, guarantee documents, and service dates for every gadget. Never miss an expiry or a claim window.

Invoice & Bill Scanning

Photograph an invoice or bill — Fixo extracts purchase date, price, warranty period, and device details automatically. All documents linked to each device.

Sell Your Gadget

List any device on the marketplace instantly — specs, photos, and full service history are already populated from GadgetCloud.

Complete Service History

Full repair timeline for every device — what was fixed, when, by whom, and how much it cost. Auto-updated after every job.

For Partners

Everything to Run Your Repair Business

Partners get customers, communicate in-app, manage their team, and track performance — all from one mobile and web platform. Inventory management is next.

Reach Customers

Get notified of repair requests in your service area via push notifications. Accept jobs instantly on mobile or web.

Customer Communication

In-app chat with customers for every booking. Status updates, scheduling, and follow-ups — all in one thread.

Staff & Technician Management

Manage your technicians from the same app. Assign jobs, track performance, and coordinate your team across locations.

Public Directory Profile

Showcase your business with photos, services, reviews, and ratings. Get discovered by customers organically via search.

Business Analytics

Earnings, job history, performance metrics, and payout tracking. Everything a partner needs to run their repair business.

Coming Soon

Inventory Management

Track parts, manage stock levels, and order supplies — all from the same platform. Reduce downtime, never miss a repair.

Business Model

$1–2/job

Assignment Fees

Per-job fee charged to regular partners on acceptance.

$6–60

Credit Top-Ups

Pre-paid credit packages with 10–20% bonus credits.

$350+

Franchise Onboarding

One-time fee for franchise partner registration.

$350+/yr

Franchise Subscriptions

Recurring annual subscription for unlimited jobs within cap.

Commission

Marketplace

Refurbished gadget listings with purchase-based revenue.

+ 5% sales commission across all partner revenue events. AI-driven operations keep headcount minimal — revenue scales, cost doesn't.

Dual Partner Model

Regular Partner

  • $35 onboarding fee (credit-based)
  • Per-job assignment fees ($1–2)
  • Independent technicians and small shops
  • Pay-as-you-go model

Franchise Partner

HIGH LTV
  • $350+ onboarding fee
  • Annual subscription ($350+/yr recurring)
  • Unlimited jobs within annual cap (default 500)
  • High-volume repair shops and multi-brand centres
Regular Partner LTV$35+
Franchise Partner LTV$700+/yr

Franchise partners: 10x higher LTV

AI-Powered Growth Engine

Sales Agent Channel

Field agents as micro-entrepreneurs. 5% commission on all partner revenue. AI tools help agents identify, onboard, and activate partners faster.

Referral Flywheel

Unique referral codes with incentives. AI tracks attribution, optimizes reward timing, and identifies high-value referrers.

SEO + AI Content

Partner directory generates organic search pages. AI produces location-specific content. More partners → more pages → more traffic → more bookings.

Technology Stack

AI / MLAmazon Nova ProAWS BedrockAI ChatbotAI DiagnosticsClaude Code
FrontendNext.js 14React NativeExpoTailwind CSS
BackendExpressNode.js 22JWT AuthRBAC
InfrastructureAWS LambdaDynamoDBS3CloudFrontAPI GatewayTerraform
PaymentsRazorpaySubscriptionsPayment LinksWebhooks

6

Lambda Functions

Serverless, zero idle cost

14

DynamoDB Tables

Single-table design, PITR, backups

100%

Terraform IaC

Every resource codified

AI

Built with AI

Nova Pro + Claude Code

Defensible Moat

AI Data Flywheel

Every booking trains the model. More data → smarter matching → better outcomes → more bookings. Compounds over time.

Network Effects

More technicians → faster service → more customers → attracts more technicians. AI accelerates the loop.

GadgetCloud Lock-in

AI-powered digital twin repository. Service history, warranties, photos, predictions — customers don't leave.

Full-Stack Depth

6 services, 14 tables, 20 templates, Fixo AI assistant, AI diagnostics with repair tips, photo-based onboarding, marketing AI, mobile + web — built with AI, hard to replicate without it.

Vision & Roadmap

Platform LaunchShipped
AI-Assisted Development (Claude Code)Shipped
Dual Partner ModelShipped
GadgetCloud — AI Device RegistryShipped
Sales Agent ChannelShipped
Partner Directory with AI RankingShipped
Referral SystemShipped
AI Diagnostics — Issue TriageShipped
Fixo — AI Assistant & MascotShipped
AI Booking Creation via ChatShipped
AI Nearby Technician SuggestionsShipped
AI Marketing Content GenerationShipped
Photo-Based Gadget OnboardingShipped
AI Repair Tips (Fixo)Shipped
Multi-Photo Upload & Invoice ScanShipped
Upcoming
WhatsApp + AI Chatbot
Predictive Demand Forecasting
AI Dynamic Pricing
Multi-City Expansion (10 cities Y1)
B2B OEM Partnerships

We're building an AI-first company. We're looking for partners who think the same way.

AI & Tech Depth

Partners who understand AI-native business models and can help us push the frontier of what AI can automate.

Market Access

Distribution partnerships, OEM relationships, and channel reach to accelerate multi-city expansion.

Growth Capital

Fuel for AI R&D, city expansion, partner acquisition, and product deepening.

Open to strategic investors and operators who believe AI changes everything

FixMyGadgets
Entirely built with Claude Code

Let's explore how AI can reshape India's repair economy — together.