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Investor Presentation | 2026

FixMyGadgets

An AI-first company building India's intelligent repair marketplace

We use AI to power every layer of the platform — from customer experience and technician matching to operations, development, and growth. Not AI as a feature. AI as the foundation.

Our Vision

Two goals. One connected ecosystem.

We're not just building a repair marketplace. We're building the platform where every gadget owner manages their devices — and every technician grows their business.

Primary Goal

Reach every gadget user

Every phone, laptop, AC, TV, fridge, and washing machine deserves a digital home. GadgetCloud is that home — a vault where users store specs, warranties, photos, service history, and documents for every device they own.

Photo-based onboardingSnap a photo — Fixo auto-fills device details via AI
Multi-photo & documentsUpload multiple photos, invoices, warranty cards per device
Lifetime service historyEvery repair tracked across all devices
AI repair tipsFixo suggests safe DIY fixes before booking a technician
WarrantyPhotosServiceHistoryRepairSellDocumentsPhonesLaptopsTVsACsFridgesWashingMachinesGadgetCloudEvery gadget. One vault. Lifetime value.
MobileExpert4.8LaptopPro4.9ACSpecialist4.7TVExpert4.6ApplianceTech4.8AppleCertified5.0FMGPlatform
Secondary Goal

Reach every technician

India has millions of skilled repair technicians working in isolation — no online presence, no reviews, no growth path. We give them a platform to connect with customers and provide quality service with minimal friction.

Zero-friction onboardingRegister, verify, set service area, start earning
Jobs come to themGeo-broadcast pushes relevant jobs to their phone
Public directory profileSEO-driven page with reviews, ratings, services
Business growth toolsAnalytics, service area management, franchise model

The flywheel: More users managing gadgets on GadgetCloud more repair demand more technicians join faster, better service more users trust the platform repeat

The Problem

India's $9 Bn gadget repair market has no technology layer — and zero intelligence

Zero Discovery

Word-of-mouth or unverified Google Maps listings. No reviews, no pricing, no quality signal.

No Transparency

No upfront pricing, no status tracking, no communication channel between customer and technician.

No Intelligence Layer

No data-driven decisions, no predictive insights. Every interaction manual, every workflow linear.

Fragmented Supply

50L+ independent technicians with no digital presence, no booking system, no way to scale.

The Solution

An AI-native repair marketplace — not a marketplace with AI bolted on

AI

AI-Powered Matching

Customer describes the issue — AI diagnoses it, identifies the device, estimates urgency, and geo-broadcasts to nearby technicians.

AI

AI Trust & Transparency

AI-driven quality scoring, automated follow-ups, intelligent reminders, and predictive issue resolution.

AI

AI-Native Platform

Fixo creates bookings conversationally, diagnoses from photos, suggests DIY fixes, and auto-fills forms — every layer is AI-augmented.

AI-First Philosophy

AI Powers Every Layer

We don't use AI for one feature. We use AI tools to build, operate, and scale the entire company — from code to customer conversations.

AI

Fixo — AI Assistant

Creates repair bookings conversationally, suggests nearby technicians, provides DIY tips, and escalates to humans — 24/7.

AI

AI Diagnostics & Repair Tips

Analyses issue descriptions and device photos to identify faults, estimate urgency, auto-fill forms, and suggest safe DIY fixes.

AI

AI Operations

Automated task scheduling, anomaly detection, health monitoring, and intelligent alerting — no manual oversight needed.

AI

AI-Assisted Development

Entire platform built with Claude Code. Faster iteration, fewer bugs, codebase designed for AI collaboration.

AI

AI Communications

Smart email templates, contextual notifications, and AI-generated customer updates that adapt tone and timing.

AI

AI Marketing & Campaigns

AI generates campaign content, subject lines, and audience segments. Full campaign management with send tracking and analytics.

Our thesis:The winning repair marketplace won't be the one with the most features — it'll be the one that uses AI to deliver 10x better experiences with 10x fewer people.

Market Opportunity

TAM

$0 Bn

Total India repair market

SAM

$0 Bn

Smartphones + laptops + appliances, T1-T2 cities

SOM

$0 Mn

Year-5 target, 10 cities, 2-3% capture

AI-powered efficiencyRight-to-repair movementSmartphone ubiquityAppliance boomWarranty expiry cliff
For Customers

One Place for All Your Gadgets

GadgetCloud is the digital vault for every device you own — manage repairs, warranties, documents, and sell your gadgets, all without re-entering a single detail.

AI

GadgetCloud

Digital vault for every device. Snap a photo — Fixo auto-fills specs, warranty, and purchase details. Store photos, documents, and service history.

One-Tap Repairs

Repair requests pre-filled from GadgetCloud. No re-entering brand, model, or issue — just describe the problem and book.

Warranty & Guarantee

Track warranty periods, guarantee documents, and service dates. Never miss an expiry or a claim window.

AI

Invoice & Bill Scanning

Photograph an invoice — Fixo extracts purchase date, price, warranty, and device details automatically.

Sell Your Gadget

List any device on the marketplace instantly — specs, photos, and service history already populated from GadgetCloud.

Complete Service History

Full repair timeline for every device — what was fixed, when, by whom, and cost. Auto-updated after every job.

For Partners

Everything to Run Your Repair Business

Partners get customers, communicate in-app, manage their team, and track performance — all from one mobile and web platform. Inventory management is next.

Reach Customers

Get notified of repair requests in your service area via push notifications. Accept jobs instantly on mobile or web.

Customer Communication

In-app chat with customers for every booking. Status updates, scheduling, and follow-ups — all in one thread.

Staff & Technician Management

Manage your technicians from the same app. Assign jobs, track performance, and coordinate your team across locations.

Public Directory Profile

Showcase your business with photos, services, reviews, and ratings. Get discovered by customers organically via search.

Business Analytics

Job history, performance metrics, ratings, and service area management. Everything a partner needs to run their repair business.

Coming Soon

Inventory Management

Track parts, manage stock levels, and order supplies — all from the same platform. Reduce downtime, never miss a repair.

Business Model

$1–2/job

Assignment Fees

Per-job fee charged to regular partners on acceptance.

$6–60

Credit Top-Ups

Pre-paid credit packages with 10–20% bonus credits.

$350+

Franchise Onboarding

One-time fee for franchise partner registration.

$350+/yr

Franchise Subscriptions

Recurring annual subscription for unlimited jobs within cap.

Commission

Marketplace

Refurbished gadget listings with purchase-based revenue.

+ 5% sales commission across all partner revenue events. AI-driven operations keep headcount minimal — revenue scales, cost doesn't.

Dual Partner Model

Regular Partner

  • Configurable onboarding fee (credit-based)
  • Per-job assignment fees ($1–2)
  • Independent technicians and small shops
  • Pay-as-you-go model

Franchise Partner

HIGH LTV
  • $350+ onboarding fee
  • Annual subscription ($350+/yr recurring)
  • Unlimited jobs within annual cap (default 500)
  • High-volume repair shops and multi-brand centres
Regular Partner LTV$35+
Franchise Partner LTV$700+/yr

Franchise partners: 10x higher LTV

AI-Powered Growth Engine

AI

Sales Agent Channel

Field agents as micro-entrepreneurs. 5% commission on all partner revenue. AI tools help identify, onboard, and activate partners faster.

Referral Flywheel

Tier-based referral codes with rewards. Tracks attribution, optimizes reward timing, and identifies high-value referrers.

AI

SEO + AI Content

Partner directory generates organic search pages. AI produces location-specific blog content. More partners → more pages → more bookings.

Technology Stack

AI / MLAmazon Nova ProAmazon Nova LiteAWS BedrockFixo AI AssistantAI DiagnosticsClaude Code
FrontendNext.js 16React NativeExpo RouterTailwind CSS
BackendExpressNode.js 22Drizzle ORMJWT AuthRBAC
DatabasePostgreSQL (RDS)DynamoDBS3
InfrastructureAWS LambdaCloudFrontAPI GatewaySESEventBridgeTerraform
PaymentsRazorpayCredits SystemSubscriptions

3

Lambda Functions

Serverless, zero idle cost

25

Database Tables

17 PostgreSQL + 8 DynamoDB

213

API Tests

Bruno CLI, 6-role E2E suite

AI

Built with AI

Bedrock + Claude Code

Defensible Moat

AI

AI Data Flywheel

Every booking trains the model. More data → smarter matching → better outcomes → more bookings. Compounds over time.

Network Effects

More technicians → faster service → more customers → attracts more technicians. AI accelerates the loop.

AI

GadgetCloud Lock-in

AI-powered device vault. Service history, warranties, photos, predictions — customers don't leave.

Full-Stack Depth

25 tables, 213 API tests, Fixo AI, diagnostics, photo onboarding, campaigns, mobile + web — built with AI, hard to replicate without it.

Vision & Roadmap

Platform LaunchShipped
AI-Assisted Development (Claude Code)ShippedAI
Dual Partner Model (Regular + Franchise)Shipped
GadgetCloud — AI Device RegistryShippedAI
Sales Agent Channel + CommissionsShipped
Partner Directory with AI RankingShippedAI
Tier-Based Referral SystemShipped
Fixo — AI Assistant & MascotShippedAI
AI Diagnostics — Issue Triage & Repair TipsShippedAI
AI Booking Creation via ChatShippedAI
AI Nearby Technician SuggestionsShippedAI
Photo-Based Gadget OnboardingShippedAI
Multi-Photo Upload & Invoice ScanShippedAI
Customer-Partner Direct ChatShipped
Business Directory (9,900+ listings)Shipped
Android App (Google Play)Shipped
Customer Review & Rating SystemShipped
SEO City Pages (20 cities)Shipped
PostgreSQL Migration (Hybrid DB)Shipped
Campaign Management + AI ContentShippedAI
Social Account ManagementShipped
Automatic Audit LoggingShipped
Scheduled Task Runner (EventBridge)Shipped
AI Blog GeneratorShippedAI
Upcoming
WhatsApp + AI ChatbotAI
AI Predictive Demand ForecastingAI
AI Dynamic PricingAI
Multi-City Expansion (10 cities Y1)
B2B OEM Partnerships

We're building an AI-first company. We're looking for partners who think the same way.

AI & Tech Depth

Partners who understand AI-native business models and can help us push the frontier of what AI can automate.

Market Access

Distribution partnerships, OEM relationships, and channel reach to accelerate multi-city expansion.

Growth Capital

Fuel for AI R&D, city expansion, partner acquisition, and product deepening.

Open to strategic investors and operators who believe AI changes everything

FixMyGadgets
Entirely built with Claude Code

Let's explore how AI can reshape India's repair economy — together.