Terms and Conditions

1. Introduction

Welcome to FixMyGadgets. These Terms and Conditions govern your use of our platform and services. By accessing or using FixMyGadgets, you agree to be bound by these terms.

FixMyGadgets is a technology platform that connects customers seeking repair services with independent service partners. We do not directly provide repair services but facilitate the connection between customers and partners.

2. Definitions

• "Platform" refers to the FixMyGadgets website and mobile applications.
• "Customer" refers to individuals who request repair services through the Platform.
• "Partner" refers to independent service providers who offer repair services through the Platform.
• "Services" refers to repair services offered by Partners through the Platform.

3. User Accounts

To use certain features of our Platform, you must create an account. You agree to:

• Provide accurate and complete information during registration
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access to your account
• Be responsible for all activities that occur under your account

4. Services and Booking

When you book a service through FixMyGadgets:

• You are entering into a direct agreement with the Partner for the repair services
• FixMyGadgets acts as an intermediary and is not a party to this agreement
• Service availability depends on Partner availability in your area
• Prices displayed are estimates and may vary based on actual diagnosis

5. Partner Responsibilities

Partners registered on our Platform agree to:

• Provide services professionally and in a timely manner
• Maintain necessary qualifications and certifications
• Use genuine parts and follow industry best practices
• Honor the warranty terms for services provided
• Comply with all applicable laws and regulations

6. Payments

Payment terms for services:

• Payment is made directly to the Partner after service completion
• Partners may charge assignment fees as displayed on the Platform
• FixMyGadgets does not handle payments between Customers and Partners
• Any disputes regarding payment should be resolved directly between the parties

7. Warranty

Partners on FixMyGadgets provide a 30-day warranty on repairs:

• Warranty covers defects in workmanship and parts used
• Warranty does not cover physical damage or water damage after repair
• Warranty claims must be raised through the Platform
• FixMyGadgets will facilitate communication but the Partner is responsible for warranty service

8. Limitation of Liability

FixMyGadgets's liability is limited as follows:

• We are not liable for the quality or outcome of services provided by Partners
• We are not responsible for any damage to devices during repair
• Our maximum liability shall not exceed the assignment fee paid
• We are not liable for any indirect, incidental, or consequential damages

9. Intellectual Property

All content on the FixMyGadgets Platform, including logos, text, graphics, and software, is the property of FixMyGadgets or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

10. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason at our sole discretion. You may also terminate your account at any time by contacting us.

11. Changes to Terms

We may update these Terms and Conditions from time to time. We will notify you of any material changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of the Platform after such changes constitutes acceptance of the new terms.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.