Privacy Policy

Last updated: January 19, 2025

At FixMyGadgets ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We collect information you provide directly to us, including:

• Personal Information: Name, email address, phone number, and address when you book a repair or register as a partner.
• Device Information: Details about the device you need repaired.
• Payment Information: Payment details processed securely through our payment partners.
• Communication Data: Messages and correspondence with our support team.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill repair service requests
• Connect customers with qualified repair partners
• Communicate with you about your bookings and account
• Improve our services and user experience
• Send promotional communications (with your consent)
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Repair Partners: To fulfill your service requests
• Service Providers: Third parties who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Withdraw consent at any time

6. Cookies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: hello@fixmygadgets.in
• Phone: +91 12345 67890